What are the differences between Predator Machine Monitoring versions?

Predator machine monitoring through Predator MDC is available in an Express, Standard and Enterprise versions. Each version is upgraded to the next level and includes functionality to collect data.

Predator MDC Express is a paper-based solution to allow users to collect data manually and report and chart data on events that happen previously.

Predator MDC Standard version is real-time data collection of utilization from the machines and collects cycle time, idle time, alarm and downtime.

Predator MDC Enterprise version is for companies who want to collect OEE, track parts, users, plus other metrics and interface the data with other business systems.

Does Predator Software offer Machine Monitoring?

Yes. Predator MDC is real-time machine monitoring software that automatically collects, reports, charts and processes real-time shop floor manufacturing data including OEE, cycle time, idle time, setup time, teardown time, machine downtime and more.

Predator MDC improves manufacturing by supplying accurate shop floor metrics to improve operations and to make better decisions. The Predator MDC is an application that is installed on a computer inside the company facility.

It is only available as an on-premise solution.

Does Predator Flex Hardware work in Windows 7?

Predator Flex Hardware does NOT work under Windows 7 or 8 due to the lack of support for drivers from the manufacturer. The hardware may fit inside of a PC, but known issues have been found in the reliability of communication to the CNC, as well as instances of blue screens.

We also do not recommend running the hardware in a newer PC due to lost functionality in performance and protocol support.

An upgrade is available from SFA to move towards FLEXN or FLEXW hardware, which is supported by Windows 7 and 8 and uses a network connection and network protocols instead of a dedicated ISA/PCI card on the motherboard to communicate with your FLEXN/FLEXW hardware.

Shop Floor Automations has the hardware for wireless and wired solutions on the shop floor, as well as solutions that work with the MTConnect Protocol and can connect multiple ways. Be sure to contact us for more information on what hardware is best for you, depending on your setup!

What are the PC hardware requirements for Predator Software?

PC hardware minimum requirements to run Predator Software are a Pentium 4, AMD Athlon, or newer CPU.

40GB or larger hard disk, and 512 MB of RAM or more are the prerequisite components for a computer to run Predator Software.

Most off-the-shelf computers will far exceed these hardware requirements. Please consult with SFA on your specific software installations for the best performance and reliability.

What database versions does Predator Software support?

Predator Software supports the following database versions included with Predator v10 and v9 applications: Microsoft Access 2000, 2002. 2003, 2007 and 2010 along with SQL 2000, 2005 and 2008.

Microsoft Express versions are also included for 2005 and 2008. Several customers are supported on Oracle 7, 8, 9, 10i, and 11i.

Predator v11 applications support Windows 2012, Windows 10, Oracle 12, Microsoft Access 2016, Microsoft Access 2013, Microsoft SQL Server 2016, Microsoft SQL Server 2014.

What operating systems does Predator Software support?

Support for the following Microsoft Windows versions are included with Predator v9 and v10 applications:

Windows 10 (v11 and newer only)
· Windows 2012 Server
· Windows 8
· Windows 7
· Windows 2008 Server
· Windows Vista
· Windows 2003 Server
· Windows XP

Support is included for both 32-bit and 64-bit systems. The latest Windows updates and service packs for each operating system should be installed on any and all computers you wish to run Predator Software.

How do I get my Predator Software Serial Number & Access Codes?

Predator Software Serial Number and Access Codes are attributed to each legal, paid for, licensed product. These numbers are based on the SIM attached to the PC or from the network card inside of the PC.

Upon receipt of payment for the software, the permanent license will be issued. The software can be run on a temporary basis to allow users to move the software from one PC to another, as well as for evaluation periods.

You can contact your local reseller, such as Shop Floor Automations (SFA), for these codes or refer to your Predator CD label for details.

Please note that SFA can only give you the aforementioned codes and serial numbers if we were the ones who were your reseller of the product. We also do not provide support for copies of free CNC Editor available via our website.

What if I cannot find, or have lost, my CD for an older version of my software?

SFA offers media replacement and 90 days of technical support for any software you have purchased from us.

You can also download recent versions of this software directly from our website. For pricing and details to replace a lost software CD, please email us or call us at (877) 611-5825.

How do I Update the Predator Configuration File (.pxp)?

When upgrading Predator DNC or DNC Enterprise PXP, follow the steps below:

  1. Exit Predator DNC or DNC Enterprise
  2. Rename the existing PXP with a unique name “(company Name) YYYY MM-DD.pxp”
  3. Copy the new PXP into the exact same location where the backup was made
  4. Launch the Predator DNC or Desktop and confirm the new PXP is running.

Why am I getting garbage data when I try to punch out to Predator DNC Software from the machine?

Most of the time, this is caused by having improper serial communication (RS232) parameters set.

Check to make sure your baud rate, parity, data bit, and stop bit within Predator DNC match the settings on your control.