Even if the USB SIM is in the computer, and the serial number and access codes have been verified, this problem may still occur.
There are many reasons for this, but the most common and easily solved reasons are:
1. Make sure you are opening the red “Predator DNC Administrator” icon to license your software, if you have codes that license both DNC and Editor. When Editor is licensed through DNC, the codes must be entered in DNC.
2. Make sure you are opening the orange “Predator CNC Editor” icon to license your software if you have codes that are for licensing the Editor. Often, users will try to license using Virtual CNC (blue icon) but codes intended for Editor will license Virtual on their own so that the Backplot functionality is included in Editor.