There are several different Fanuc parameters for the series of controls available, but we do have most of them.

If you’re an existing customer, submit a support request with the model # you have so we can assist you. You can also call (877) 611-5825

If you are on a support contract, you can call us from Monday through Friday during our business hours, which is 7 AM to 4 PM Pacific Time. Otherwise, please contact us for special After Hours availability.

Yes, you have the option of doing a ‘support only’ support contract if you are currently one version behind the most current version of the software.

However, please note that choosing a ‘support and upgrades’ contract will allow you to have the newest version of your software installed if you are behind on the software version, or if a new version is released.

Shop Floor Automations provides 24 hour support for all of the products we sell for customers who are on our maintenance service contracts.

If you request support after normal business hours, someone from our team will assess the urgency of the request. If appropriate, you will be contacted within 2 hours.

Otherwise, our Support Staff will contact you the following business day.

ASCII is the most common format for text files in computers and on the Internet.

In an ASCII file, each alphabetic, numeric, or special character is represented with a 7-bit binary number (a string of seven 0s or 1s). 128 possible characters are defined. UNIX and DOS-based operating systems (except for Windows NT) use ASCII for text files.

Newer versions of Windows use a newer code, Unicode. IBM’s System 390 servers use a proprietary 8-bit code called EBCDIC. Conversion programs allow different operating systems to change a file from one code to another.

ASCII was developed by the American National Standards Institute (ANSI). A chart of ASCII characters and their decimal or hexadecimal equivalent can be found at

Mazatrol is a proprietary conversational programming language that is standard on all Mazak mills and lathes. It is primarily used for 2 & 2 1/2 axis work and is especially popular for turning applications.

It has a different format than G-code programming and is supported by Predator DNC by using the Mazatrol link in your commands.

In the early 1960’s, a standards committee, today known as the Electronic Industries Association, developed a common interface standard for data communications equipment. At that time, data communications were thought to mean digital data exchange between a centrally located mainframe computer and a remote computer terminal, or possibly between two terminals without a computer involved.

These devices were linked by telephone voice lines and consequently required a modem at each end for signal translation. While simple in concept, the many opportunities for data error that occur when transmitting data through an analog channel, as it requires a relatively complex design.

It was thought that a standard was needed first to ensure reliable communication, and second to enable the interconnection of equipment produced by different manufacturers, thereby fostering the benefits of mass production and competition. From these ideas, the RS232 standard was born. It specified signal voltages, signal timing, signal function, a protocol for information exchange, and mechanical connectors.

If a proprietary or special high-speed transfer method is required by the CNC control, the customer may have to be upgraded to Predator DNC. Unlike the Editor, Predator DNC is designed to support proprietary and special high-speed transfer methods. Refer to our DNC Objects section for more details.

Yes, you can monitor machine overrides with most FANUC FOCAS based controls or MTConnect enabled controls, you can easily monitor when your operators are turning the feed rates down.

Yes – Some NC programs include many M00/M01 (program or optional stops), but the CNC machine shows that as cycling.

On FANUC controls with FOCAS, we can have the machine go into either an idle state or unplanned downtime when M00/M01 are active.