What are the PC hardware requirements for Predator Software?

What are the PC hardware requirements for Predator Software?

PC hardware minimum requirements to run Predator Software are a Pentium 4, AMD Athlon, or newer CPU, 40GB or larger hard disk, and 512 MB of RAM or more are the prerequisite components for a computer to run Predator Software. Most off-the-shelf computers will far exceed these hardware requirements. Please consult with SFA on your specific software installations for the best performance and reliability.

Founded back in 1998, Shop Floor Automations, Inc. (SFA) started as a small company focused on distributing the Predator Software product line to the San Diego and Los Angeles markets of California.  Within 6 months, the company expanded to cover the entire West Coast as a reseller with the goal to be the #1 reseller in a year.

The goal was met in 1999 when SFA was awarded the status of largest distributor of Predator Software in North America. SFA has been ranked #1 in Predator Software Sales, Service and Support for over a decade.

We are focused on the sales, service, and support of the Predator Software MES Suite. The Suite consists of Predator DNC (shop floor networking and communications), Predator MDC (Manufacturing Data Collection and machine monitoring), Predator DNC Enterprise (shop floor control), Predator Product Data Management (CNC and data management), Predator Travelers (electronic work instructions), Predator Tracker (tool crib and gage crib organization and tracking), Predator Virtual CNC (NC verification and simulation), and Predator CNC Editor (NC editing). The Predator MES Suite provides manufacturers and machine shops with answers to real-world shop floor automation problems. SFA combines an experienced and dedicated staff with internal systems for development, testing, and support of all Predator Software applications. We are committed to investing in the resources it takes to remain the recognized industry leader in shop floor automation technologies.

What database versions does Predator Software support?

What database versions does Predator Software support?

Predator Software has support for the following database versions are included with Predator v10 and v9 applications. Microsoft Access 2000, 2002. 2003, 2007 and 2010 along with SQL 2000, 2005 and 2008. Microsoft Express versions are also included for 2005 and 2008. Several customers are supported on Oracle 7, 8, 9, 10i, and 11i.

Predator v11 applications support Windows 2012, Windows 10, Oracle 12, Microsoft Access 2016, Microsoft Access 2013, Microsoft SQL Server 2016, Microsoft SQL Server 2014.

We encourage you to call Shop Floor Automations for more info. We offer the following Predator Software products:

  • CNC Editor: NC file editing, backplotting, file compare, & basic RS232 CNC communication
  • DNC: Shop floor connectivity with security, management, & reliability to any CNC make/model
  • MDC:  Data collection of shop floor productivity metrics to improve operations & decisions.
  • PDM: Document management of any manufacturing sign-off, instructions, requirements, & processes in a secured vault with revision control.
  • Tracker: Keep tracking of tooling, gauges, & other valuable tools on the shop floor.

Shop Floor Automations (SFA) provides the leading software brands, like Predator Software, in the manufacturing industry to integrate & support the best solutions for our customers with our years of applicable experience. The developers of the software SFA carries understand your shop floor needs & with our integration services, we can make your company more efficient using machine monitoring, job scheduling, DNC communication, document control, revision control, CNC editing, & more.

SFA is committed to addressing manufacturing automation needs of customers with individualized solutions. By offering an extensive collection of software & hardware products, we scale automation solutions to customers of any size & variety of equipment.

SFA’s goal is to build lasting partnerships with customers by understanding their specific manufacturing & production needs.

What operating systems does Predator Software support?

What operating systems does Predator Software support?

Support for the following Microsoft Windows versions are included with Predator v9 and v10 applications:

Windows 10 (v11 and newer only)
· Windows 2012 Server
· Windows 8
· Windows 7
· Windows 2008 Server
· Windows Vista
· Windows 2003 Server
· Windows XP.

Support is included for both 32-bit and 64-bit systems. The latest Windows updates and service packs for each operating system should be installed on any and all computers you wish to run Predator Software.

Here are some reviews of Predator Software products from Shop Floor Automations customers:

Our programs were so large that we couldn’t download them onto our machines, so we started using a drip-feeding system from you guys. Then, we changed over from there to now doing a data server on our machines, but we’re still using your guys’ software (Predator DNC through SFA) to build all of our programs. I’ve dealt with Sam, Josh Reynolds, a little bit of Greg – the customer service has been spread all over the place. Based on the services I’ve received, I would recommend SFA to other shops. One of the guys I worked with told me word-of-mouth who had initially reached out to you guys, then I took over and started dealing with it. -Josh, HRE Wheels

My old CNC communication network had failed. I could not send files to my CNC sometimes for hours, then it would randomly work. Because of the intermittent failure, we kept trying for a long period of time to keep using our old system. After measuring the time loss for system failure, it was clear we needed to change it out. Now we can even send files via DNC which before did not work as it was supposed to have. An employee of mine referred SFA because they had solved problems at his former employer. It was an awesome experience working on the phone and in person to get my Predator router and software. Very satisfied. SFA is dedicated to ultimate solution and customer satisfaction. They are the ninjas of shop floor automation–Michael, MiniMachine

How do I get my Predator Software Serial Number & Access Codes?

How do I get my Predator Software Serial Number & Access Codes?

Predator Software Serial Number and Access Codes are attributed to each legal, paid for, licensed product. These numbers are based on the SIM attached to the PC or from the network card inside of the PC.

Upon receipt of payment for the software, the permanent license will be issued. The software can be run on a temporary basis to allow users to move the software from one PC to another, as well as for evaluation periods.

You can contact your local reseller, such as Shop Floor Automations (SFA), for these codes or refer to your Predator CD label for details.

Please note that SFA can only give you the aforementioned codes and serial numbers if we were the ones who were your reseller of the product. We also do not provide support for copies of free CNC Editor available via our website.

Check out these reviews from SFA Predator Software customers:

Our Predator NC system is running so well, that after over 2 years, I have moved the keyboard and monitor off my desk and into a corner. It requires no maintenance and provides us with a trouble-free system. – Mark, Tech Manufacturing

We needed to increase uptime and decrease downtime. SFA set us up with Predator DNC. I have dealt with Joshua Ray and Sam Wilkins, and the customer service is spot on! -Eric, Tecomet

 

How does Predator license their software?

How does Predator license their software?

Predator uses a Rainbow Sentinel SuperPro key. This key is in the form of USB key. All software applications are licensed with a SIM and as such the SIM should be insured as property, for the actual cost of the software.

Want to know how easy it is to install and license Predator’s CNC Editor Lite (free version)?

A light mode allows us to use the CNC Editor at no charge and is a great tool to edit NC programs that are needed for CNC programmers and others on the shop floor.

Once you have installed the CNC Editor, you will see an icon on your desktop, shown here. The next step you will want to do is right click on the icon, and choose “run as administrator.” This will allow us to put [in] the license, as required. When you select and launch the software, you will be prompted to the registration screen, shown here. Go ahead and type in your name, and your company information. Under the Serial Number, you will want to type in the word “light.” You can leave the access code blank and the license type should be set as “unknown.” Press “OK.”

At this point, the Predator CNC Editor will launch in the appropriate Light mode. From here, you have options to open a new file, save a file, and many different options.

View a video tutorial.

How do I install the codes and SIM that I received from Predator?

How do I do a permanent code install for the codes and SIM that I received from Predator?

Predator Permanent Code Installation

  • Login to Windows with Admin Rights
  • Install the latest version of”Sentinel Protection Installer”
  • When install is complete, attach the SIM to the parallel port or a USB port on the PC
  • Launch Predator DNC Administrator (Start > Programs > Predator DNC xx (Version) -> Predator DNC xx (Version) Administrator)
  • If a pxp file loads, go to “Command > Cancel All”, and press “Yes”
  • Go to “Options > Upgrade”
  • Type in the information from the software envelope and Press OK
  • The software should now be validated and ready to use.

Troubleshooting

  • If you get a “SIM Wrapper 5 (0)” error, then double check the SIM to make sure it is attached, and try again.
  • If the problem persists, reinstall the Sentinel drivers from step 4.
  • If the problem persists after driver installation, download and run SIM Tester
  • Install and launch the sentdoc.exe file
  • Leave “SuperPro” checked, uncheck “Pro”, “CPlus”, “Scribe”
  • Press “Find Keys”
  • A dialog box will state “No keys found” or “[N] Sentinal SuperPro(s) detected” (where N is the number of keys found)
  • If you get a “Sim Wrapper 5 (####)” error, where #### is a 4 digit number, then re-enter the codes, and try again. It was most likely a typo in the codes.

If problems persist, please call Shop Floor Automations at (619) 461-4000 for technical support.

We are proud to be the top reseller of Predator Software many years running and we are determined to continue this streak for the years to come!

“There is something happening with our business, knowing our customers are our biggest fans, referring new business to us, “ Greg Mercurio, President of Shop Floor Automations, says.  “We have close relationships with our customers, CAD/CAM partners, machine tool distributors, and other ERP/MRP that believe in our sales, service, and support staff.  They know SFA will take care of them and recommend Predator as the best solution.”

Why does Predator Software take a long time to load?

Why does Predator Software take a long time to load?

To solve this problem run Microsoft Internet Explorer and from the Tools menu select Internet Options.

A dialog will appear, click the Advanced tab and scroll down to the Security section. Uncheck the “Check for publisher’s certificate revocation” option and click the OK button.

This problem only occurs when PCs are configured to have access to the Internet and then, in reality, don’t have access to the Internet. Predator applications are digitally signed just like every other program that is downloaded on the web. The digital signature is used to certify that Predator has not been infected with a virus etc.

NOTE: This problem can happen with any Predator application.

We are proud to be the top reseller of Predator Software 16 years running and we are determined to continue this streak for the years to come!

“There is something happening with our business, knowing our customers are our biggest fans, referring new business to us, “ Greg Mercurio, President of Shop Floor Automations, says.  “We have close relationships with our customers, CAD/CAM partners, machine tool distributors, and other ERP/MRP that believe in our sales, service, and support staff.  They know SFA will take care of them and recommend Predator as the best solution.”

Shop Floor Automations software (AKA SFA) provides the leading software brands in the manufacturing industry to integrate & support the best solutions for our customers with our years of applicable experience.

SFA is committed to addressing manufacturing automation needs of customers with individualized solutions. We scale automation solutions to customers of any size & variety of equipment. Building lasting partnerships with customers by understanding their specific production needs is our goal.

The developers of the software SFA carries understand your shop floor needs. With our integration services, find efficiency through machine monitoring, job scheduling, DNC software, document control, CNC editor, & more.

What are the command line options for installing Predator Software?

What are the command line options for installing Predator Software?

Every Predator installation is built using Microsoft Windows Installer technology. There is extensive documentation available on Microsoft’s website.

The following primary command line options are available:
/i    Installs or configures a product
/f    Repairs a product, has 10 options
/a    Administrative install on the network
/x    Uninstalls a product
/j    Advertises a product
/l    Specifies the log file path
/p    Applies a patch
/q    Sets the user interface level
/y    Calls API register server to install
/z    Calls API register server to uninstall

A sample command line option for repairing a CNC Editor installation is as follows:

msiexec /i “predator CNC editor v6.0.msi” /fv

For a complete list of command line arguments for Windows installer, go to https://support.microsoft.com/en-us/kb/314881 on Microsoft’s website.

More info on Predator Software:

We are proud to be the top reseller of Predator Software 16 years running and we are determined to continue this streak for the years to come!

“There is something happening with our business, knowing our customers are our biggest fans, referring new business to us, “ Greg Mercurio, President of Shop Floor Automations, says.  “We have close relationships with our customers, CAD/CAM partners, machine tool distributors, and other ERP/MRP that believe in our sales, service, and support staff.  They know SFA will take care of them and recommend Predator as the best solution.”

Call (877) 611-5825 to get information about Predator Software from the consistent top resellers of Predator Software, Shop Floor Automations.

Unable to uninstall Predator Software products?

I’m unable to uninstall Predator Software products? I get error message Article 2000002

If you can’t uninstall a Predator application, do the following steps:

  • Log into Windows as an Administrator
  • Select Control Panel from the Start Menu
  • Select Add/Remove programs
  • Select the appropriate Predator application
  • Click the Remove button

If there is a reason you are looking to uninstall Predator Software, we encourage you to contact us here at Shop Floor Automations.

We are focused on the sales, service, and support of the Predator Software MES Suite. The Suite consists of Predator DNC (shop floor networking and communications), Predator MDC (Manufacturing Data Collection and machine monitoring), Predator DNC Enterprise (shop floor control), Predator Product Data Management (CNC and data management), Predator Travelers (electronic work instructions), Predator Tracker (tool crib and gage crib organization and tracking), Predator Virtual CNC (NC verification and simulation), and Predator CNC Editor (NC editing).

The Predator MES Suite provides manufacturers and machine shops with answers to real-world shop floor automation problems. SFA combines an experienced and dedicated staff with internal systems for development, testing, and support of all Predator Software applications. We are committed to investing in the resources it takes to remain the recognized industry leader in shop floor automation technologies.

What does this SIM wrapper error mean?

What does this SIM wrapper error mean? Contact support for a more in depth explanation.

Here is info on troubleshooting SIM Errors –

SIM Wrapper error 0 (0) – No Error

SIM Wrapper error 1 – No Driver
SIMProceed to troubleshooting steps listed under “SIM Wrapper error 5 (0)”

SIM Wrapper error 2 – No SIM
Check the physical installation of the SIM adapter.
Try to install the device to a different port available on the PC.

SIM Wrapper error 3 ” Bad SIM
Contact Shop Floor Automations Support or toll-free (877) 611-5825

SIM Wrapper error 4 ” Expired
Contact Shop Floor Automations at via Support or toll-free (877) 611-5825

SIM Wrapper error 5 (0) ” Drivers corrupt or not installed for the SIM or invalid codes.
Follow these steps if you have a SIM from Predator.

  1. Sentinel Protection Drivers must be installed locally on the PC running Predator (Remote Desktop / VNC or any other remote program will not work during the initial setup)
  2. Remove the SIM from the USB or Parallel port on your PC.
  3. Go to Control Panel > Add/Remove Programs and remove the Sentinel Protection Installer and remove.
  4. Insert the CD that you received from Shop Floor Automations in the CD-Rom drive and navigate to “Drivers\Sentinel System Driver” folder and double-click the “Sentinel Protection Installer 7.1.0.msi”
  5. After this is completed, insert the SIM into the USB or parallel port on the PC and watch for the Windows notification that the new hardware has been detected.
  6. Open Predator and if the registration window opens, enter the serial number and access code in the provided spaces.
  7. If Predator opens, go to the Options menu and choose Upgrade. Enter the serial number and access code here.
  8. If no errors, verify in the title bar of Predator that it does NOT say “Predator/DEMO”.
  9. If you do get an error again, proceed to the troubleshooting steps for the SIM Wrapper Error 5 (56) below.

SIM Wrapper error 5 (56) – The serial number or access code is invalid.
Symptom: Codes seem to not update; you are entering the correct codes, but keeps coming up with an error.

  1. Enter “dncdemo” for the serial number. Leave the access code blank.
  2. This should bring you up to Predator. Shutdown Predator and relaunch.
  3. Go to the Options menu > Upgrade
  4. Enter the correct serial number and access codes and hit “OK.”
  5. If this still does not work, go to Start > All Programs > Predator DNC > Repair All
  6. If you still get this error code, call our technical support department.

SIM Wrapper error 17 – Wrong Version

  1. Launch Predator and check the version by clicking “Help” > “About”
  2. If you have version 4.x.x.x, you should be using a serial number beginning with “04””, if you have version 3.x.x.x installed, you should be using a serial number beginning with “03””
  3. If you do not have the correct version that matches your installed version, verify that the codes you are using are the correct ones.

SIM Wrapper error 18 – Wrong Product
Follow the above steps for the SIM Wrapper Error 17.