Shop Floor Automations, the leading distributors of Predator Software, provides CNC Networking and Automation Software for machine shops and manufacturing companies. SFA offers DNC software, shop floor control, machine monitoring and data collection software.
 
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Survey

We value your opinion on the service you receive from Shop Floor Automations. Please take a moment to answer the following questions. Your evaluation will help us to improve the services we provide you. Thank you for your participation.

Complete the survey and you will be entered automatically in our quarterly drawing for a free copy of Machinist Tool Box.

1 is poor. 5 is execelent. If the question does not apply, use N/A.

  1. Was the sales staff courteous, helpful, and knowledgable?
    Yes
    No
    N/A

  2. Did you find the information on this website useful?
    Yes
    No
    N/A

  3. Please rate the quality of information found on this website?
    Excellent
    Satisfactory
    Needs work
    N/A

  4. After viewing this website would you be:
    More likely to do business with SFA
    Less likely to do business with SFA

  5. Did the installation proceed as expected?
    Yes
    No
    N/A

  6. Was the install technician professional?
    Very professional
    Did a good job
    So-so
    Not so great
    Get a new tech
    N/A

  7. If post-install tech support was needed, were the issues dealt with promptly?
    Yes, within 24 hours
    Yes, within 48 hours
    No, but the issue is resolved
    Still waiting for support
    N/A

  8. Once the system was installed, did it fulfill your needs and expectations?
    Yes, exceded expectations
    Yes, met expectations
    No. Slightly disappointed
    No. Very disapointed
    N/A

  9. What was your overall experience with Shop Floor Automations?
    Excellent
    Very good
    Satisfactory
    Slightly disappointing
    Very disappointing
    N/A

  10. Would you recommend or use our services in the future?
    Yes
    No
    N/A

  11. Additional comments/suggestions:

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