A: To add a CNC to Predator DNC, a few items are required.
Available
SerialPort
Available
DNC License
Make
and Model of the CNC Control
Copy
Existing / Similar or Sample PXP
Begin by confirming you have an available serial port on the
Predator DNC Hub or PC.Take note
of where the new RS232 cable will connect (port number and hub).
Check the Windows Control Panel | Device Manager to
determine the port number and communication port.If installed by SFA, the system will
begin at COMM 5 = Port 1; COMM6 = Port 2.The exact settings can be determined by reviewing the Multiport Serial Adapter from the Device Manager.
Determine the number of CNCs currently
configured in the DNC Networking System.If the number of CNC exceeds the current DNC License, a license upgrade
will be required.While in the DNC
Software, select HELP | ABOUT for the current license purchased, ie.DNC/8.
If a license is available, then proceed.
Launch the Predator DNC Administrator if not currently in
this mode.Select Command | Cancel
All.Next, find a similar CNC /
Machine in your current PXP.Select
the CNC with your mouse, right click, select {COPY}.Select the Predator Red Gear at the top
of the Predator Software, right click and select {Paste}.This creates a copy of the existing
machine. Modify this copied CNC to match the CommunicationPort
number as well as the baud rate, parity, and stop bits.The machine directory and any other
features can be modified by using the Predator Wizard.
Sim Wrapper error 5 (0) " Drivers corrupt or not installed for the Sim or invalid codes.
Follow these steps if you have a Sim from Predator.
Sentinel Protection Drivers must be installed locally on the PC running Predator (Remote Desktop / VNC or any other remote program will not work during the initial setup)
Remove the Sim from the USB or Parallel port on your PC.
Go to Control Panel > Add/Remove Programs and remove the Sentinel Protection Installer and remove.
Insert the CD that you received from Shop Floor Automations in the CD-Rom drive and navigate to "Drivers\Sentinel System Driver" folder and double click the "Sentinel Protection Installer 7.1.0.msi"
After this is completed, insert the Sim into the USB or parallel port on the PC and watch for the Windows notification that the new hardware was been detected.
Open Predator and if the registration window opens, enter the serial number and access code in the provided spaces.
If Predator opens, go to the Options menu and choose Upgrade. Enter the serial number and access code here.
If no errors, verify in the title bar of Predator that it does NOT say "Predator/DEMO".
If you do get an error again, proceed to the troubleshooting steps for the Sim Wrapper Error 5 (56) below.
Sim Wrapper error 5 (56) - The serial number or access code is invalid.
Symptom: Codes seem to not update; you are entering the correct codes, but keeps coming up with an error.
Enter "dncdemo" for the serial number. Leave the access code blank.
This should bring you up to Predator. Shut down Predator and relaunch.
Go to the Options menu > Upgrade
Enter the correct serial number and access codes and hit "OK."
If this still does not work, go to Start > All Programs > Predator DNC > Repair All
If you still get this error code, call our technical support department.
Sim Wrapper error 17 - Wrong Version
Launch Predator and check the version by clicking "Help" > "About"
If you have version 4.x.x.x, you should be using a serial number beginning with "04"", if you have version 3.x.x.x installed, you should be using a serial number beginning with "03""
If you do not have the correct version that matches your installed version, verify that the codes you are using are the correct ones.
Sim Wrapper error 18 - Wrong Product
Follow the above steps for the Sim Wrapper Error 17.
Q:What are Predator's minimum system requirements?
A: Article 2000009
All Predator products require the following minimums:
Intel Pentium-based CPU or equivalent
64 MB RAM*
40 MB HD
VGA Graphics
Parrallel Port
Mouse or similar pointing device
The above are minimums and certainly Predator runs better with more hardware, memory, etc.
NOTE: Predator DNC requires one and typically multiple serial ports. Predator CNC Editor also requires at least one serial port for communications. Predator Virtual CNC runs a lot faster with an OpenGL based graphics card.
*NOTE: All Predator applications under Windows 2000 and Windows XP should have at least 128MB RAM. For a complete list of minimum system requirements for Windows refer to Microsoft's knowledge base article #304297.
To solve this problem run Microsoft Internet Explorer and from the Tools menu select Internet Options. A dialog will appear, click the Advanced tab and scroll down to the Security section. Uncheck the "Check for publisher's certificate revocation" option and click the OK button.
This problem only occurs when PCs are configured to have access to the Internet and then in reality don't have access to the Internet. Predator applications are digitally signed just like every other program that is downloaded on the web. The digital signature is used to certify that Predator has not been infected with a virus etc.
NOTE: This problem can happen with any Predator application.
Q:I get an error when trying to launch the Predator CNC Editor that it is currently already running.
A: When trying to launch the Predator CNC Editor, a license check occurs and customers can experience an error message generated by the Predator CNC Editor, ie: "An instance of this application is already running". This message will appear 3 times and then prompt for registration screen.
This occurred most likely due to a recent update from an older version already installed and the update failed to apply the lastest .dll to the Predator directory.
To fix this, shut down any Predator Application running, ie. DNC or Editor. Then rename the following files:
Located in: "C:Program Files\Predator SoftwareEditor 6.1" PVEditorSIMLibrary.dll to PVeditorSIMLibrary.old
Located in: "C:Program Files\Predator SoftwareDNC 4.1"
PVDNCSIMLibrary.dll to PVDNCSIMLibrary.old
Then copy the following .dlls into the correct product location.
Make sure you are running v6.1.0.145 of the CNC Editor and v4.1.0.51 of the DNC. Both applications can be checked by selecting HELP | ABOUT from the menu.
Furthermore, the latest Sentinel System Driver 7.4 should also be used.
You can refer to the following FAQ for the instructions on how to upgrade the Sentinel Drivers.
Keywords: an instance, editor error, can not launch, CNC Editor
A: Symptom: "I purchased DNC with Editor included, and when I install Editor, I get this error when typing in the codes."
Answer: When Editor is included with DNC, Editor is licensed through DNC. DNC codes will not work if entered into Editor. You cannot take Editor and put it on another PC without getting new codes for that seat of Editor.
This is also true for DNC. If you purchased Editor, you cannot use these codes for DNC.
Q:What are the command line options for installing Predator?
A: Article 2000006
Every Predator installation is built using Microsoft Windows Installer technology. There is extensive documentation available on Microsoft's web site. The following primary command line options are available.
/i
Installs or configures a product
/f
Repairs a product, has 10 options
/a
Administrative install on the network
/x
Uninstalls a product
/j
Advertises a product
/l
Specifies the log file path
/p
Applies a patch
/q
Sets the user interface level
/y
Calls API register server to install
/z
Calls API register server to uninstall
A sample command line follows
msiexec /i "predator CNC editor v6.0.msi" /fv
For a complete list of command line arguments search for Article Q227091 on Microsoft's web site.
Q:Can I use the Predator CNC Editor on a different PC not tied to the DNC Networking System?
A: The Predator CNC Editor bundled with the DNC Networking Software is controlled by the license of the Predator DNC Software. The SIM and the serial number from the DNC will enable the full version of the CNC Editor.
Currently there is no option to split the seat from the DNC Networking license.
However, you may install the Predator CNC Editor on as many PCs as you wish and use the "light" version of the product for general editing purposes.
A stand-alone full version is available if needed. Contact our sales department.
Q:Cannot install some Predator applications under Windows 98?
A: Article 2000008
Several Predator applications including Predator CNC Editor, Predator DNC, Predator Desktop, Predator MDC, Predator Tracker, Predator Gage Crib and Predator Travelers require MDAC from Microsoft. MDAC under Windows 98 requires two seperate Y2K service packs. Both of these Windows 98 Y2K service packs are distributed on CD13 or higher. These service packs can also be downloaded from Microsoft's web site.
Once both of the Windows 98 Y2K service packs are installed proceed with a normal Predator installation.
A: Shop Floor Automations ships a DB25 RS232 tester with every hardware order. We terminate our RS232 cabling with RJ-45 connectors and have different adapters to tailor to each installation. Depending on your machine you may require different pin-outs on the adapters.
To test the correct pin-out in the cabling":
Connect the cable to the PC, Hub, or switch box.
At the other end of the cabling, where the control would normally plug in, connect the tester. With out the tester plugged in the machine, you should see have "RD" lit and "TD" unlit.
Note - For most applications, the other lights do not matter.
If you plug the tester into the CNC machine control, you should then see "TD" lit.
If you have any variation of this, your machine will not communicate properly.
A: With the release of Windows XP and computer manufactures only installing USB ports, users are finding that a USB to serial adapter is the only solution they have to try to communicate to their CNC machine. The truth be known, many off-the-shelf manufacturers of USB to serial adapters are not 100% compatible and communication to the CNC machine is unreliable, slow, or only limited to one way transmission.
For laptops the solution is to use a PCMCIA to serial adapter which has better support for control over the Microsoft Comm Driver. Many of our customers have used the PCMCIA card to serial and resolved this technical issue. We are pleased to provide appropiate and supported hardware:
While desktop machines are less likely to ship without serial ports, it is becoming more common, especially with slim form factor machines. Add in PCI serial port cards are still very common and a very cost effective way to upgrade these machines with physical COM ports. Visit your favorite local computer store and ask for a PCI serial card.
Keywords: USB serial RS232 laptop desktop pc COM ports
A dialog box will state "No keys found" or "[N] Sentinal SuperPro(s) detected" (where N is the number of keys found)
If you get an "Sim Wrapper 5 (####)" error, where #### is a 4 digit number, then re-enter the codes, and try again. It was most likely a typo in the codes.
If problems persist, please call Shop Floor Automations at (619) 461-4000 for technical support.
Q:I am using Windows Terminal Server to do remote administration with Predator, but I am getting various errors with Predator and/or the Sentinel drivers.
A: There is an incompatibility issue with Windows Terminal Server and the administration of Predator.
Serial and access code install, driver install, and Predator install all have documented issues. You may get SIM wrapper errors, licensing warnings, and other non-obvious bugs related to an install or update performed using the Terminal Server.
To fix, log onto that PC directly, bypassing the Terminal Services, and reinstall necessary components, typically the Sentinel driver and the Predator serial number and access codes.
You can refer to the following FAQ for the instructions on how to upgrade the Sentinel Drivers.
Keywords: Predator DNC Install Errors Terminal Server
Q:Why does Predator DNC stop working when I use remote desktop?
A: The Sentinel Drivers must have the "service" installed in order to make Predator DNC run using Remote Desktop.
First confirm all works fine locally at the PC.
Next, still at the PC, remove the Sentinel Drivers and reboot. Then install the Sentinel Drivers and select "Complete". There should be a DOS window that pops up and installs the services. Reboot again.
You can refer to the following FAQ for the instructions on how to upgrade the Sentinel Drivers.
Launch Predator locally and it should fire off. Then close the DNC.
Then go to remote PC, it will prompt for codes when firing off Predator. Change the license type to "unknown" DNC should begin working. If the LICENSE TYPE is set for USB, DNC looks for it locally.
Q:I just installed 2 (or more) Comtrol DeviceMaster AIR units on my PC, and now it boots up really slowly. How can I fix this?
A: This is a known issue with the Comtrol drivers. Comtrol are fixing it. In the meantime Comtrol have released a beta driver which we have tested in installs and have agreed to support for SFA customers.
Perform the following steps to update the driver:
Open the Device Manager.
Right click on each installed DeviceMaster AIR and select "Disable". Windows 2000 may have a bug that causes the PC to blue screen and crash when the last device is disabled. In this case, disable all DM AIR devices except one.
Reboot PC.
If you followed the warning for Windows 2000, disable the last device via Device Manager, and reboot.
Right click on a DM AIR device and select "Update Driver". Point the driver location to the C:\Comtrol folder. Finish the wizard, and reboot.
Enable all DM AIR devices via the Device Manager.
That takes care of the problem with slow boots, and fixes several other DM AIR related issues as well.
Keywords: DeviceMaster Device Master AIR driver slow PC startup boot
It contains the number seats of each Predator application and the appropriate options. The filename should always be:
PFLM Service.license
NOTE: Originally the filename was called "PLicenseFile.xml" this can be renamed at the customers site and a new license file does not need to be created.
This file is created by PSI and is typically emailed to the customer. The customer must copy this file to the folder in which they installed Predator FLM. By default this is the following folder
c:\program files\predator software\flm 7.0\
NOTE: Timed licenses are not included within the license file. Timed licenses are controlled via a timed license of Predator FLM. If a customer is evaluating floating instances of Predator applications the license file does not change. What would change is a permanent license for Predator FLM. In general, evaluations should be done with a Network license and not a floating license.
A: Predator registers the software by using a SIM key, which requires drivers in order for Windows to recognize the SIM. Sometimes the drivers need to be updated for various reasons. If you need to reinstall the drivers, please follow the guide provided below.
Sentinel Installation Guide
Schedule Your Jobs On-Time!
Looking to deliver your jobs on-time? Use our graphical real-time scheduler to keep track of work orders, capacity on the shop floor and beat your delivery dates!
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SFA Featured in Two Publications Shop Floor Automations and Predator MDC are featured in two on-line publications. The articles detail some of the new and improved features of the just released MDC v8.0. Read the articles in these publications: Production Machining Modern Machine Shop
Add USB Memory to any CNC Expand your CNC control by adding a pendant display to the CNC and connect any USB stick to load, save or drip feed your CNC. To read more about it CLICK HERE.
Floppy Disk Replacement
Tired of floppy drives failing? Can you still find the disks? Check out our floppy disk emulator! Replace any 3.5" drive with USB. Call for more information or visit our hardware section for details.
Contact Shop Floor Automations 5360 Jackson Dr. Ste 202 La Mesa, CA 91942 Toll Free - 877.611.5825 Phone - 619.461.4000 Fax - 619.461.5918
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